Returning players can log in from the Sign In button at the top right of any page. Enter your registered email address and password, and you are taken directly to the lobby. The login process works identically on desktop browsers and mobile devices. On Android and iOS, you can save your credentials to your browser's password manager or use biometric authentication if your device supports it, making subsequent logins a single tap rather than a typed password.
If you have forgotten your password, use the reset link on the login screen. A reset email is sent to your registered address within a few minutes. Follow the link, set a new password, and log in immediately. If you are not receiving the reset email, check your spam or junk folder before contacting support, as automated emails from casino platforms are occasionally filtered by Australian email providers.
Responsible gambling controls available after login
Once logged in, your account settings give you access to a full suite of responsible gambling tools. You can set daily, weekly, or monthly deposit limits that cap how much you can add to your balance within a given period. A cool-off period suspends your account temporarily if you need a short break without closing the account entirely. For longer pauses, self-exclusion locks the account for a defined term and prevents reactivation before it expires. Session time reminders are also available to help you track how long you have been active in a single sitting. These controls are managed entirely from your account profile without needing to contact support for most settings.
Gambling at Velvet Spins Casino should always be an entertainment activity with a budget you are comfortable with. If you feel your play is becoming difficult to manage, set a deposit limit today or reach out to the support team for guidance on self-exclusion options.
